Prathamesh Patil Senior Product Designer 5+ years

Bringing clarity to complexity.

Enterprise SaaS, banking platforms, and AI tools - designed end to end, along with the design systems that keep them consistent at scale. Currently a design consultant at Deloitte.

Enterprise SaaS AI products Design systems Service design

Four case studies

§01 Deloitte & Link Innovation · 2022–2026

Selected work

Four projects, one thread: taking a product too tangled for anyone to explain, and giving it a structure everyone can use.

File 01 Banking · Web + Mobile

Rebuilding everyday banking around a single app

An Indian bank's digital experience was split across separate portals - and drowning in complaints. I designed the Savings Accounts & Deposits module of the unified replacement.

20-designer team Savings & Deposits Web + mobile


10,000+Complaints analysed
52%Tied to login & registration
Redesigned savings account opening flow with a three-step process and side-by-side product comparison

File 03 Enterprise · Workflow Systems

Getting a proposal approved without a single email thread

A global energy company ran approvals through scattered email and chat. I led design on a system handling linear and non-linear approval paths - then an SAP-to-Appian migration with two incompatible UX patterns to reconcile.

Approvals · notifications · migration


2Enterprise applications shipped
LeadSole design lead, both projects
Illustrative recreation of an approval workflow screen: a proposal moving through review stages, with a parallel technical-review step where three approvers work at once

File 04 Service Design · Retail

Why billing felt slow at India's most trusted jeweller

Tanishq knew billing was slow. Nobody could say exactly why. Store-floor observation, interviews on both sides of the counter, and a service blueprint turned one vague complaint into problem statements the business could act on.

Personas · blueprint · HMWs


4Research methods combined
LedEnd-to-end, research to recommendations
Service blueprint workshop board for in-store billing: customer, front-stage and back-stage lanes with sticky-note findings and a flagged payment-confirmation bottleneck

§02 Self-initiated · self-built

Personal projects

When a problem keeps repeating, I build a tool for it - the same instinct as the client work, pointed at my own workflow.

§03 Toolkit

Where the work gets made

  • Figma
  • Claude
  • ChatGPT
  • Photoshop
  • Framer
  • Notion

Everything in its place before the work begins — seiton, the second S.

§04 Three working principles

How I work

P.01

Start where the problem is.

I follow the design thinking process - loosely, on purpose. A project can enter at any phase, with any method. The constant isn't the sequence; it's finding the common ground where what users need and what the business needs overlap. That overlap is the product.

P.02

Standardize the repeatable.

I was taught the Japanese 5S principle during my mechanical engineering degree. It stuck - it's the quiet influence behind this site, it's why I build design systems, and why I built two Figma plugins to automate the parts teams keep redoing by hand.

  • Keep what the product needs. Remove what it doesn't.
  • Every token, component, and pattern has one place.
  • Audit the files. Catch the drift before users do.
  • Make the right way the easy way - for the whole team.
  • A system is a practice, not a deliverable.
P.03

Find the defining feature.

I draw caricatures. A good one hinges on finding the feature that makes a person unmistakably themselves - and giving it the spotlight. Products are no different: like faces, every good product has features that make it stand out. The job is to find them, and design so they're impossible to miss.

§05 Career · 2018 → today

The journey so far

From factory floors to AI platforms - each stop added a layer the next one needed.

  1. M.Des, Design Management

    MIT Institute of Design · 2018–2020

    The pivot. Mechanical engineering taught me how systems are built. MITID taught me to point that thinking at people instead of machines.

    + the foundation: systems thinking, redirected
  2. UX Designer & UX Researcher - Internships

    TATA DISQ–GODAAM · ISB Hyderabad · 2019–2021

    Learned the ground floor of the craft: primary research, user interviews, and opportunity framing at GODAAM; then research strategy for ISB's digital transformation - where user problems first met business strategy.

    + added: research rigour & business framing
  3. Lead, Experience Design

    Infosys-WONGDOODY · 2021–2022

    First lead title. Delivered B2B and B2C portals, mobile apps, MVPs, and dashboards - owning UI estimation, and building and maintaining design systems across projects.

    + added: leading delivery & design systems
  4. Service Designer

    Link Innovation · 2022–2023

    Stepped beyond screens. Led the Tanishq billing engagement end to end, co-facilitated a 5-day design sprint to an MVP, and built a workshop module that expanded the firm's own offerings.

    + added: service design & facilitation
  5. Consultant, UI/UX Design

    Deloitte · 2023 – today

    Enterprise scale. A major bank's web and mobile revamp, approval systems for a global energy company, and an AI campaign platform - with its design system built from scratch.

    + added: enterprise scale & AI products

§06 Off the clock

About me

I started in mechanical engineering, where I discovered I cared more about how people use machines than how they're built. That led to a Master's in Design Management at MIT Institute of Design, and then five years of product work across Deloitte, Link Innovation, and Infosys-WONGDOODY - banking, energy, retail, and AI platforms.

The work I keep choosing has a shape: a complex system, many stakeholders, no single source of truth - and a team that needs one. I like being the person who draws the map.

Away from the desk, I'm usually outside - trekking through Sahyadri monsoon fog, cycling into hills, or sitting very still beside a stream. I go a long way to slow down, and I've learned to notice small things there: a ladybird on a leaf, the one feature that makes a face. That's also why I draw caricatures - cute, slightly fantastical versions of real people, drawn with affection.

I have an active interest in psychology and how people make decisions. And I sing, exclusively for an audience of one.

Hover - follow me outside Prathamesh Patil, smiling, in a black shirt Pratham leaning against a banyan tree at sunset, smiling Pratham giving a peace sign beside a yellow moped parked on a street of yellow colonial buildings Pratham sitting on a rocky cliff edge above monsoon fog Pratham with two friends, posing playfully against a stone wall Pratham on a bicycle in tall green grass, looking toward a hill Pratham standing on a beach in a cream kurta, waves breaking behind him Pratham striking a playful pose between ancient carved temple pillars Two pairs of trekking shoes and cups of chai on a cliff above a green valley Pratham meditating cross-legged on a rock in the middle of a stream
Hover - see the caricatures Caricature of a man with a pompadour hairstyle, with the reference photo inset Full-body chibi caricature of a man in a Hawaiian shirt and shorts, with his reference photo inset Caricature of a smiling man in glasses drawn as a superhero Caricature of a couple, with their reference photo inset Warm family caricature: parents and a child flashing a peace sign Caricature of a couple in traditional wedding attire with garlands, reference photo inset

§07 In their words

What colleagues say

Three people who've actually worked with me - not read my case studies.

Prathamesh has a natural inclination to explore ideas beyond the obvious. He regularly demonstrates the ability to think outside the box and approach problems from fresh perspectives.

Juriani Yo User Experience Architect, Enterprise UX Managed Prathamesh directly

A highly creative and strategic thinker - he comes up with ideas that are both effective and engaging, and understands exactly how to craft messages that resonate with the target audience.

Shubhra Salwan Product & Service Designer Studied together

Calm, composed, and enhances the creative process with nuanced insights. Very few designers have his practice of stress-testing a solution - playing devil's advocate on his own idea - before committing to it.

Chandana Kashyap UX Designer, ex-WONGDOODY (Infosys) Worked together on the same team

§08 Contact

Building something complex? I'd like to help make it clear.

お茶でも · "tea, perhaps?"
the kettle's on - say hello